Return Policy

Returns, exchanges, cancellations

Elevate Hair is so grateful for your involvement in our community of hair stylists – we are what we are because of you! Our intent is to delight and exceed your expectations in all of your purchases from us. While we do not accept any exchanges or returns except in the case of a damaged product, if you have any concerns with your order, please email us at services @ neill dot com. Please also note that an order cannot be cancelled once it has been placed. We will respond to all email inquiries promptly and personally. 


// The #ElevateHair Team